Category: Culture

Grateful in Seattle

The first person I have to thank is actually a woman at Goldberg’s in the Atlanta airport:

Atlanta airport

Atlanta airport

Thank you, gentle young person, for the turkey salad you made for me after I, hungry and trying to hide my panic, explained my many food restrictions and allergies. Though I’d brought a homemade lunch, I assumed ATL would have something I – with my gluten-free, dairy-free, corn-free, and other-common-food-free diet – could eat for dinner. But all the salads I found came pre-made with cheese AND croutons. I could have picked off the cheese, but no way was I going to risk a gluten reaction before getting on a 6-hour plane ride! And Delta, in all its budget-balancing wisdom, no longer offers meals except for money, and even if I did want to spend $10 on airplane food, it would undoubtedly be gluten-full and dairy-not-free.

I almost ordered the chili, but the clerks at Goldberg’s couldn’t tell me what was in it. They tried their comical best by spooning some out and peering into the small paper cup. “We can’t tell you what all is in here,” one woman said, “but we can see beans, meat, and tomatoes.” I wavered and almost ordered the chili before one of them said, “You better be safe than sorry. I can make you a salad.”

And she did. She took lettuce and cut it with her own hands, then asked if I wanted tomatoes – yes, sprouts – yes, cucumber – no thanks. She added turkey. I felt so grateful I thought I might cry. That this underpaid young person, who sells pre-packaged food all day to distracted people in a hurry, would take the time to help someone with a special diet – moved me. I almost laughed when her co-worker asked her, “Where did you learn to do that?” And she said, “Do what? Make salads? They do it downstairs all the time.”

My only complaint is when I tried to tip them, the person who rang me up (not the woman who made my salad, thanks to the specialized conveyer-belt-like food system of airport food service) said, “We’re not allowed to take tips.”

tips

Not allowed to take tips? Because your minimum wage is spoiling you? C’mon, Goldberg’s. But then again, I’d seen a sign complimenting the staff for their efficiency: “Food service: 25%; Personnel: 16%” I couldn’t tell what it meant, but it was obviously meant to be good, and it was obviously to do with some kind of cost savings. If you ask me, in airports and way too many other places in our society, “good” is equated to fast and cheap when it comes to food. Even if it means unhealthy, sugary, and laden with additives and pesticide residue. Lucky for me, one young woman at Goldberg’s didn’t mind taking the time to make a salad by hand.

The salad was a good omen. In Seattle the food was magnificent. Even at The Edge Grill, formerly Fox Sports Grill, where I expected breaded cheesy products and mystery meat on sticks. Proving me happily wrong, the catered food looked delicious. However, most of it was marinated in a soy sauce, which contains gluten. So the server asked me, in a sincere tone, “Is there something we can make you?”

Then I dined at Thai Ginger, 4 stories up in the Pacific Palace on Pine Street. Mixed vegetables with fresh-as-fresh seafood. The Pike Place Market, where I had grilled prawns, coconut veggies, and a smoothie I didn’t have to order without sugar because it was made in front of my eyes, with soy milk. At each of these places, the servers knew exactly what gluten was, and whether it was in or not in what they were serving. Imagine that!

Pike Place Market

Pike Place Market

In that food paradise I have two favorites. First was Lola, a Tom Douglas restaurant that serves breakfast anytime (I’m already convinced). I got top treatment from the bartender, Guillermo, and enjoyed a mint licorice tea, maple sausages handmade in-house, smashed potatoes, and over-medium eggs. And a side of steamed asparagus. Nobody made me feel weird or looked at me funny when I explained that I don’t eat olive oil, just canola or sesame. They were just conscientious and accommodating.

Finally was Tsukushinbo, which my friend Bethany suggested. It’s a good thing she told me there was no sign, but excellent Japanese food, because the cozy space would have been easy to overlook. And when I told my friend Marina who lives in Seattle, “It’s on 515 Main St,” she said, “There’s a Main Street?” The taxi driver confirmed the out-of-the-way-ness of the place. When he picked us up, he said, “This is Main Street? I didn’t know there was a Main Street!”

We ordered a deluxe sashimi bowl including sea urchin. Marina had eaten sea urchin before, and when I asked her what it was like, she said, “Well it looks like poop. And it tastes…like nothing you’ve ever tried.” But, brave woman, she was willing to try it again, and good thing! Because it was a delicious, savory umami bite. I guess the other stuff she’d had wasn’t fresh.

See what I mean?

See what I mean?

The next morning (if 4am counts as morning and not the middle of the night), the same cabbie, who gave me a stylish card called “Andy Taxi Cab,” came to pick me up at the Mayflower Park Hotel. I left Seattle, thankful for all the kind servers and satisfying, allergen-free food.

And to think, it all started with one woman and a handmade salad.

Celebrating International Women’s Day…on My Birthday

I can’t remember when I learned that my birthday, March 8, falls on International Women’s Day. I must have been pretty small, and I recall thinking, “Huh. That’s cool. I should do something to celebrate.”

Google's image on IWD 2013

Google’s image on IWD 2013

Then two decades went by. Today, my 32nd birthday, was the first birthday I celebrated IWD in any meaningful way. It turns out that today, March 8, 2013, marks 100 years since the occasion was moved to the date of March 8 following the 1913 late February event.

IWD emerged between 1908 and 1913 following unprecedented tumult in societies around the world. Sound familiar? Today feels much the same, though for educated women like myself living in modernized societies, I don’t deal with life-or-death working conditions. I have the right to vote. Though I love and want to share my life with a particular wonderful man, I am beholden to none. And though it seems a precarious freedom at times in the South, my value to my community does not depend on my capacity to bear children.

Today, I’m mindful that many women around the world live in deplorable conditions, are subject to the whims of violent or controlling men, or lack basic human rights. I recognize that the challenges in my world are more spiritual than physical in nature. Compared to what other women of our world face, it seems a privilege that the challenges in my particular world include figuring out whom to love and how best to love them.

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Three years ago, in the spring of 2010, my three-year marriage was about to unravel. By September, I was living alone. It was the most emotionally difficult time of my life. Then in December, I met a friend of a friend who wanted to write a book. It would be based on a year of emails among six women who had lost a spouse either to sudden death or to divorce after an affair.

This meeting changed my life.

I became the editor of the book, and over the next two years, I worked in the evenings and on weekends to turn over 103,000 words of emails into a 75,000-word narrative non-fiction story of hope and healing after loss. Through the process, I gained confidence. As my heart steadied, I slowly “grew into” myself while I enjoyed a special window into the journey of these six brave people.

Sanctuary Window at Seven Oaks RetreatMadison, VA

Sanctuary Window at Seven Oaks Retreat
Madison, VA

As a newly single woman, I read about other women – single mothers – who were making it on their own.  Their struggles were not mine exactly – for example, I don’t have children. But their heartache was familiar, along with their desire to love and live fully. Like me, they were women emerging from a great loss into their stronger, deeper selves. In that way, they were the same as all of us, male or female, or “prefer not to say.” We are all hurtling through this world, hurting each other and ourselves, wondering how to do better.

We are all trying, really, really hard.

Today – March 8, International Women’s Day – our book is complete. It’s a story by women, about women, for women whose hearts may be hurting and whose feet sometimes have trouble finding the path. Today, Sue Mangum and I are ready to begin sharing her dream…our book…and six true stories with the world.

Braver Than You Believe: True Stories of Losing Love and Finding Self

Happy Birthday, International Women’s Day! This one’s for you.

Elegy ~ Sandy Hook Elementary School ~ December 14, 2012

In memory of those who died at Sandy Hook Elementary School in Newton, CT, on Friday, December 14, 2012.

It’s humbling to try to write anything as a response to an event like the Connecticut school shooting. It’s a reminder of just how inadequate words can be.

After something horrific happens, whatever we feel is our truth. All feelings are a certain kind of very fleeting truth. Since Friday, I have felt deeply sad, a sort of a grief though I didn’t know any of the dead. I’ve also felt fear, anger, and again, sadness.

Fear is an emotion designed to helps us avoid future pain. It leads us to close down, to escape, to batten for another blow. Some people will feel fear and want to stay home, stay in, stay away. Others will feel fear and want to buy a weapon. Still others will want to ban future weapons sales, or even confiscate the weapons that are already owned. Fear makes us want to control.

Anger is an emotion that compels us to act, to protect and to defend ourselves. Some people will feel angry and lash out at the shooter, the community, the NRA, the lack of mental health care in this country, the government, the President. Those feeling angry will want to do something with their anger. Angry people arm themselves, protest and threaten, or blame. Angry people sign internet petitions and write their Congressperson or Senator.

Grief means that something sacred and dear has been lost. We will grieve and our grief will be overwhelming. We will feel helpless, hopeless. We will want to do something to prevent ourselves and others from future grief. We will want to give up. Those who are grieving will not be able to think clearly or concentrate until their grief has dulled. For their grief will never pass, but only dull. The grieving need our support and our love. They don’t need our fear or our anger.

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After something horrific happens, whatever we do is our choice. In our choices we reveal, or obscure, our humanity.

I agree with Liza Long, “I am Adam Lanza’s Mother,” who wrote that more than anything else, we need a conversation. A conversation with those who become so angry or so scared that the only thing that makes sense to them is destroying life, their own or others’. A conversation with those who are caring for the scared and angry. We need a conversation with those who own guns out of fear and those who train their children to use them out of fear.

After all this carnage, it might help to talk to one another using kind words. It might help to acknowledge that some people only feel safe if they own a gun. Then we must decide together how to make sure that everyone actually is safe.

It might help to look at the data, to learn about the places in the world that are most safe and those that are the least safe. To see how many weapons exist in each of those places and how the laws in the safe places deal with weapons and how the humans in those safe places deal with each other.

Fear, anger, and grief don’t lend themselves to conversation. But I have to believe that we can learn to acknowledge our emotions and then make humane choices. We can choose to talk, and choose not to fight, because we are human beings.

We can look at the facts and the deaths. We can accept each other’s deep emotions and say: I understand. Like you, I also feel pain and anger, grief and fear. Like you, I have felt lost and I have felt loss.

Like you, I want this to change. I hope for this to change.

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Hope means that we trust in a promise, or at least, that we would like to trust. We feel hope when a way opens that seemed closed and when either the rock or the hard place gives way. We feel hope when the angry and fearful voices, the voices that are inside all of us, are heard, acknowledged, and so can finally be quiet.

We feel hope when our fears are no longer ignored.

I’m reminded of the words of non-fiction authors Pam Cope and Aimee Molloy in their story of a journey after grief. They wrote of little children, the voices of our children, the voices of all of us:

Now that you’ve seen my suffering, now that you know about me, what will you do?

 

 

 

 

 

Dear Comcast: How You Could Earn Back My Business

Below is the text of an email I sent this afternoon to a local Comcast Sales Executive. Unbeknownst to him, he was getting me on a loquacious and socially responsible sort of day. 

Dear Mr. X,

Today you stopped by my place on Robertson Avenue to ask why I don’t use Comcast. I was certainly honest which I feel is the best policy but can understand the difficulty of listening to someone say negative things about your employer or company. You were polite and kind and I thank you for that.

When I give feedback I usually try to come up with some positive directions for the future. And because I sense that you have some influence, at least locally, I would like to add something to my response.

First, I don’t think large companies are inherently bad. But I think that the larger the company, the greater the social responsibility to the world and community. I would be impressed and likely to consider returning to Comcast if I were to learn of:

– meaningful (large) donations to local charity or non-profits, or  even other countries in need of services. We are such a rich nation and Comcast is an extremely wealthy company. Is it possible for some of their profits (or more than are currently spread around) to be distributed to those in need?

– more flexibility to personalize and customize packages. i don’t watch television – for me most programs are psychologically toxic – and don’t want to pay for it. but the best deals on internet require a TV package. this seems unfair.

– an explanation of what the costs are for in my monthly bill. to the level of detail such as, how much is going to the CEOs salary, how much is going to the servicemen and women and dedicated local staff such as yourself, how much is going to tech maintenance. I don’t want to say “internet is too expensive” without knowing for sure how much it costs. but i’m not interested in putting money in the pocket of the Comcast CEOs either.

For the record, I don’t think CenturyLink is that great, and may have a worse record in some areas than Comcast. I really haven’t done my homework. But for me, it was a choice of the lesser of two evils.

I thank you again for tolerating my candidness. I honestly hope I’ve reached you on a personal level -beyond the level that I’m a potential customer and you’re an employee of Comcast. I believe we’re here in this world to help each other and I believe honesty and generosity are important parts of that.

Bottom line is, I think large corporations, like Comcast and many others, could do more to add to the good in the world than they are currently doing. And as their representative, I entrust you with communicating this up the chain, with the hope that it reaches a CEO somewhere with a big heart.

All the best,

Claire

 

Being Kind to Myself: The Email Diet

Today I put myself on an email diet. Which means I’m allowed to check email three times per day. This applies to my work and personal email accounts, and even with the limit, I probably had my email open for almost two hours. But compared to my usual habits of leaving it up all day, this was a huge improvement. And I get to use this snazzy chart:

mon tues weds thurs fri
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3

Over the past few weeks I realized I was on email overload. Email had become my go-to procrastination activity, but unlike watching Arrested Development, it was also what could send me into panic mode most reliably. I used to leave work, unsure of what I had accomplished, but feeling completely fried.

We have just come through a period of deadlines at work, where I needed (or pretended that I needed) to keep email open all the time in case something time-sensitive appeared. But having my brain on constant alert mode meant I was attempting to keep vigilant attention all day, which is exhausting. Not to mention, about half of the incoming emails required a response, so I was also adding to my to-do list several times per hour.

A few conversations helped me confirm that I’m not the only person suffering from email fatigue. Colleagues shared strategies like reading email twice per day, once in the morning and again in the late afternoon; or anytime except for morning writing sessions; or replying to emails about certain topics on certain days. I even heard of a somewhat complex system of replying promptly when not working on a paper, and replying with a canned “I’ll get back to you in 2 weeks” when working on a paper.

When I mentioned my new email diet to a student, she acknowledged she does the same thing, and admitted that she’s afraid she’ll miss something important. She rattled off all the different lists that provide regular, sometimes time-sensitive, information: coursework, program announcements, student news and events, and our lab announcements.

Our culture challenges us with “too much of a good thing” habits: flying on airplanes, watching television, checking email. As much as I appreciate my information economy job, it’s making me tired, and there are no structures in place where I work to help my email behavior improve.

The first hurdle was identifying the problem. I don’t think I wanted to admit to myself that I “couldn’t handle” having my email open all day. Like an addict, I thought it was under my control and that I could stop at any time. I also compared myself to other colleagues, assuming they were on email all the time, asking myself why they could do it when I seemed to be tiring myself out.

Then the light bulbs began to go off: first, I recalled the words of one colleague who I believe manages his email better than I do (his five young children probably provide some extra incentive): “Emails beget emails.” Which means replying to emails – “tidying up” –exacerbates instead of solves the problem.

Second, I realized that I don’t sit around waiting for people to reply to my emails. Okay, sometimes I patiently await a reply, but it’s probably every tenth one. The others I forget about as soon as I’ve hit “send.” So I’m going to assume that 9 out of 10 people who email me aren’t worried about when I respond. Which is a high-tech translation of “I’m not nearly as important as I think I am.”

Finally, I gave myself a break. I decided it’s okay if I become tired at work and if I become tired from checking email. I decided I’m not Super Email Woman (apparently someone is. The internet is amazing). Instead, I’m Normal Brain Lady.

This last insight was difficult. I was reading an essay this morning by Diane Ackerman and she shared the simple, “why didn’t I think of that” idea that her energy is finite. She wrote that in one morning, she can either write, OR talk to a friend, OR answer emails. But not all three. And it’s okay, because she’s Only Human.

Imagine that. (And now, with my extra brain energy, from being kind to myself, I can).